Using EAi’s Engagement Index©, we will establish reliable individual and group engagement levels you can track over time or compare with peer groups.
Customized Surveys & Focus Groups
Based upon our extensive work with other clients and our industry experience, we can tailor supplemental questions to address your specific research needs through surveys or facilitated online or in person focus groups.
Using our purpose built proprietary software, you can analyze data on your own, or combine it with other data sources such as prospect tracking and event participation for deeper analysis.
Data Mining and Engagement Scoring
Based upon tested methods, we can combine survey data with your behavioural data to create engagement profiles that can be applied to all records, even if they did not answer the survey.
Engagement Scoring Processes/Workshops
We have helped many clients to examine the options for scoring and tracking alumni engagement and then helped them to develop, test and validate their own metrics. We can even help score the data for you or develop Key Performance Indicator (KPI) reports.
Through our partnership with Cerkl Broadcast, we can help you develop the most intuitive and responsive alumni communications strategy.
We can help you take your research and turn it into action through our facilitated strategic planning process.
You may need us to present results to various groups on campus. We have experience presenting at all levels, from staff, volunteers, governors, senior administration and leadership.
Custom Training Workshops
Based upon our experience across multiple disciplines, we are able to develop training workshops designed for your needs.